Understanding the Landscape
In the Media
Today’s examples of where government benefit programs face challenges —and where innovation can make a difference.
Data Entry Errors in Oregon’s Benefits System Impact SNAP and Medicaid Recipients
Thousands of Oregonians faced delays or disruptions in benefits due to human error during a system transition, highlighting the importance of automation and system design.
Deloitte-Run Medicaid Eligibility Systems Plagued by Errors
State agencies report system issues and long backlogs with contractor-built eligibility platforms, impacting thousands of beneficiaries.
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